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Excelling in quality, innovation, and impact, UCLA Extension (UNEX) is one of the top providers of continuing and professional education in the United States, offering programs and classes to more than 50,000 students per year through approximately 4,500 classes and certificate programs to meet the professional development, continuing education, and personal enrichment needs of the full spectrum of traditional, nontraditional, domestic, international, professional, and continuing education students throughout and beyond Los Angeles.
Under the direction of the Program Manager and the general direction of the Director of International Corporate and Custom Programs (ICCP), the Program Representative II (PRII) is responsible for program planning and implementation, administrative and budget support, and special project management for international corporate and custom programs.
The PRII is responsible for programming courses in UCLA Extension Enrollment Management System and quality controlling the website. Duties may include program implementation, instructor relationship management, some student advisement, program marketing and outreach, assisting in the coordination and execution of academic programming, and other duties as assigned.
Access, Equity, Diversity, and Inclusion (AEDI) is one of UCLA Extension's guiding principles. We strive to extend access to UCLA, our programs, and services to underrepresented communities and populations, while serving as a model organization for AEDI in the field of continuing higher education. Committed to attracting and retaining diverse staff & instructors, UCLA Extension welcomes your experiences, perspectives, and unique identity. Please visit our website dedicated to our AEDI efforts as an organization: https://www.uclaextension.edu/about/equity-diversity-inclusion
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
10
Records
Qualifications
Required/Preferred
Ability to independently set priorities and organize workflow, determine, and meet reasonable deadlines, and proactively adjust deadlines where appropriate and practical.
Required
Ability to speak effectively on a one-to-one basis and to groups, using appropriate vocabulary and grammar to obtain information, explain procedures and make presentations.
Required
Ability and willingness to provide excellent internal and external customer service with attention to promptness and a focus on solutions; commitment to treating others with fairness, dignity, and respect.
Required
Superior writing and editing skills to compose and edit correspondence, promotional copy, and reports in a clear and concise manner, using proper syntax and grammar.
Required
Basic Supervisory skills, including the ability to provide guidance and support, delegate work appropriately, follow up on progress in a timely manner, provide constructive feedback and evaluate performance.
Preferred
Working knowledge of Microsoft applications sufficient to prepare correspondence, reports, and spreadsheets.
Required
Ability to make independent and appropriate decisions, and discernment in determining when involvement is necessary by management.
Required
Math and budgetary skills sufficient to monitor program expenses and prepare course budgets.
Required
Ability to travel to off-site locations to attend opening of classes, open houses, and other program related events.
Preferred
Must have excellent verbal and written communication skills, to effectively communicate ideas, status, and issues to various stakeholders of various international, social, cultural, and educational backgrounds (many of whom speak little or no English) to convey and obtain information.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
05-20-2023
External Posting Date:
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