The Administrative Assistant III will provide administrative support to one full time Faculty Neurosurgeon. Coordinate scheduling and management of patient surgeries. Responsible for the preparation and submission of patient billing. Maintain administrative and confidential files. Organize and coordinate physician’s daily activities. Compose general and routine correspondence. Organize and maintain a computer calendar system, including patient scheduling, prepare a database for patient paperless charting. Triage incoming calls. Answering multi-line telephone system and providing triage to callers. Maintain office-filing system including patient charts, films, and archived files. Maintain physician’s calendar for surgeries and clinical appointments. Participate in patient care services including: screening patients, scheduling appointments, scheduling surgical procedures, ancillary tests, coordinating patient referrals, and facilitating patient requests, processing medical records requests, disability forms, producing various letters at patient and doctor’s requests. Photocopy, mail and distribute physician’s clinical dictation. Assist in preparation and function of clinical service and billing and collection of co-payments. Assist with other projects and administrative tasks as needed. Process the Department of Neurosurgery’s outpatient charges, inpatient charges and surgical procedure documents for submission to billing agency. Auditing of Department’s billing submissions for accuracy and correctness. Provide assistance to billing agency for collections on outstanding patient balances. Additionally, responsible for coordinating research schedule for study patients which includes: scheduling research appointments, preparing letters, obtain past medical records from outside hospitals. Assisting with grant phone calls, letters and submissions. Assisting medical students with research information. Mailing out research intake forms to post-operative surgery patients and assisting with clinical trial patient coordination. Pay Range: $28.23 - $40.44 Hourly
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All Required: Ability to establish and maintain cooperative and collaborative working relationship with administrative, clinical and academic personnel. Ability to accept ambiguous circumstances and take action where answers to a problem are not readily apparent. Skill in working independently and following through on assignments with minimal direction Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology Working knowledge of patient related policies and procedures, as well as a through understanding of the University system Verbal and composition skills to convey detailed medical information Excellent typing skills. Working knowledge of PC and mainframe computers including the following software: Microsoft Word, Microsoft Outlook, Excel, Windows. Knowledge of University forms and procedures. Skill speaking on a one to one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures. Ability to perform with frequent interruptions. Ability to prioritize workload when faced with changing deadlines. Ability to make independent decisions. Working knowledge of Hospital Mainframe Computing System
