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Functions :
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers' expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Requirements :
- Able to speak & write in English and Mandarin
- Below 34 years old ( if >35 can be considered if the candidates have strong office skills)
- Malaysian only
Job Briefing:
https://youtu.be/PQqozvwUMW4
Interview Form:
Walk In Interview : https://forms.mynew.jobs/forms/walk_in_1.0
Phone In Interview : https://forms.mynew.jobs/forms/phone_in_1.0
Contact and Send Your Resume to：
Email: ss4@asiapactalents.com
Contact Number: +60123788167 (Elaine)
WhatsApp Link: https://wa.link/zlirf0
Job Type: Contract
Contract length: 24 months
Salary: RM3,000.00 - RM3,700.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
Education:
- Malaysian Special Skills Certificate (Preferred)
Language:
- Mandarin and English (Preferred)
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