The Shire of Wyndham East Kimberley is an extraordinarily beautiful and sparsely populated area in the northeast corner of Western Australia (WA), and is known as one of the world's last wilderness frontiers. As a global tourism attraction, it is known for luxury accommodation, great food and friendly locals, and is an amazing and very unique part of Australia. The Shire is diverse in many ways, with a unique mix of cultures, lifestyles and abundant opportunities.
$ads={1}
About the position:
An excellent opportunity has arisen to join the Shire of Wyndham East Kimberley in the role of Coordinator Customer Service and Records. This role is responsible for the effective leadership and management of the Customer Service and Records Management team to ensure the provision of efficient and effective customer service and records management functions. This is a full time position with a remuneration package ranging between $ 103,817 - $ 108,411 (depending on experience) per annum.
We are seeking an individual who has a passion for customer service and records, so if you share the vision of connecting our cultures, striving for prosperity, and celebrating the spirit of country and community, can demonstrate the skills below and meet the selection criteria in the position description, we welcome your application.
Required Skills and Experience:
- Strong levels of written and verbal communication skills that result in effective and appropriate communication with a broad range of people internal and external to the Shire;
- Demonstrated ability to manage staff and situations in a manner than enhances professionalism, provides an excellent role model and maintains/improves morale, including undertaking performance management processes and implementing training and development plans;
- Effectively able to identify, analyse and conceptualise operational problems or trends, question existing practices, formulate and implement appropriate solutions and negotiate successful outcomes in an innovative and resourceful manner;
- Ability to work under limited direction to improve and enhance processes and practices, and achieve high quality results by taking a shared responsibility for setting priorities, organising workloads and meeting prescribed or self imposed deadlines in a team environment;
- Proven ability to work under pressure, use initiative, and be well organised with the ability to work in a confidential manner;
- Ability to liaise effectively, including consultation and negotiation, with a range of stakeholders, to facilitate their cooperation and support to achieve desired outcomes and to establish and maintain strong and productive working relationships;
- Proven experience in the use of Microsoft Office products; and
- A Minimum of 3 years’ experience in a similar role.
A full position description can be found here: POSITION DESCRIPTION
This position is not eligible for any assistance with housing. Applicants travelling to Kununurra are strongly advised to make themselves aware of the accommodation situation in Kununurra prior to submitting an application.
Working for The Shire:
Working for the Shire means you will also enjoy:
- Competitive salary packages
- Additional Annual leave (6 weeks) and Leave Loading
- Salary sacrifice options for rent or mortgage interest
- Discounted membership to the Kununurra Leisure Centre and Wyndham Pool
- Employer Matched Superannuation options
- Shire branded work clothing
- Health and Wellbeing Program which includes annual flu vaccinations and skin checks
- Opportunities for professional development and training
- Employee Assistance Program
- 11 Public Holidays, 2 local Government days and ability for rostered days off (so plenty of time for rest and recreation and to catch the best fish, if that’s what you like to do)
As an Equal Opportunity Employer, the Shire of Wyndham East Kimberley, values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islander people, diverse cultures and backgrounds, people who identify as LGBTIQ+, and all age groups to apply.
How to Apply
If you are ready to be part of our diversely talented team to build your future with an organisation that makes an impact, improves lives and inspires others please click ‘ Apply’ or contact Felicity Heading Director Corporate Services, on (08) 9168 4100 for a confidential discussion.
To be considered for this role, you will need to submit a covering letter outlining your interest in the position and your ability to meet the Selection Criteria (maximum two pages), a current resume and any other required documentation. The successful applicant will be required to provide an acceptable National Police Clearance (dated within six months) and complete a pre-placement medical questionnaire with Drugs and Alcohol Screening.
Posted applications are to be addressed to Shire of Wyndham East Kimberley, PO Box 614, Kununurra WA 6743. Electronic applications can be sent directly to recruitment @swek.wa.gov.au or submitted via the Shire's website.
Applications for this position are to be received no later than: 5pm, Sunday 30 July 2023
Applicants for this position must be legally entitled to work in Australia and will be required to provide evidence of this entitlement. Acceptable evidence includes an Australian or New Zealand passport, birth certificate, or foreign passport with a relevant visa.
